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Post by BritInvasion on May 20, 2014 10:26:58 GMT -7
I recently purchased an NOS JAN 12AT7 from Dougs tubes. Popped it in my Maz 8 reverb and sounded great. The other night I fired up the amp and got hum when I turned up the 'verb , and then a whistling feedback. Danged if the NOS 12AT7 didn't go microphonic But hey -stuff happens. I contacted Doug and told him about it , he had me return the tube and within 2 days I had a replacement - which works great! Just wanted to let you guys know Doug is a straight-up guy and great to deal with
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Post by Deleted on May 20, 2014 10:34:11 GMT -7
▲▲▲ +1 Doug is a great guy to work with!
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Post by Stan on May 20, 2014 11:52:07 GMT -7
refreshing news
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Post by simpleton on May 20, 2014 13:00:14 GMT -7
I guess I always thought that if a tube went bad like that you had to eat it because of the "luck of the draw" theory. GREAT NEWS !!! Now crank up that 'verb and get wet.
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Post by "Z" Steve on May 20, 2014 14:45:22 GMT -7
That is always good to hear ( about customer service that is). Mike at KCA and Bob at Eurotubes have done the same thing for me over the years.
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Post by nmz on May 20, 2014 14:57:17 GMT -7
Very cool!
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Post by Deleted on May 20, 2014 14:57:52 GMT -7
Dougs the best! Great customer service and super fast shipping!
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Post by digiTED aka 'Ted' on May 20, 2014 19:04:27 GMT -7
I'm a very repeat customer of Doug's. 4-5 years and 100% tubey goodness.
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Post by strat59 on May 21, 2014 4:33:14 GMT -7
good to hear about his customer service
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